Questions, answered.

You'll get an email with your order number and a receipt with the details of your purchase. You can follow it any time in your account under Orders.

Production typically begins within 1-5 business days once your design is approved. Rush is available on most orders for an extra fee; contact us to check timing. Shipping time depends on where you are and the option you pick.

Once your items have been printed or embroidered, they're packed at our production facility and shipped straight to you. We ship using multiple carriers and send tracking info the moment your order leaves our shop.

Yes, rush is available for an additional fee on most custom embroidery and printing orders. Contact us directly so we can confirm your timeline and reserve a spot in production.

Yes. Our in-house design team can clean up an existing logo, digitize an image for embroidery, or create a custom design from scratch. Reach out through our contact page and we'll get started.

Upload PNG, JPG, JPEG, WebP, HEIC or HEIF, up to 10 MB each. PNG works best. See our Image guidelines for size and resolution tips.

Wash cold at 30°C or lower, wash similar colors together, turn garments inside out, and tumble dry on low heat. Avoid ironing directly over embroidery or printed designs.

Our DTG prints are designed to last for over 50 washes when cared for properly. Embroidered designs are stitched to last the lifetime of the garment.

Custom apparel can be gentler on the environment than conventional retail because pieces are made in smaller, on-demand batches, cutting down on waste and overproduction. We print and embroider locally to keep the shipping footprint low.